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    • Home
    • About Us
    • Courses
    • Performance Groups
    • Resources
    • Contact
    • Schedule
    • Career Development Map
    • Agendas
    • Woodstock
  • Home
  • About Us
  • Courses
  • Performance Groups
  • Resources
  • Contact
  • Schedule
  • Career Development Map
  • Agendas
  • Woodstock

Parts Training Courses

Click on each image to learn more

Two workers in navy uniforms inspecting parts in an organized workshop.

Parts Foundations

Targeted for individuals early in their career or new to Parts Operations, this training will equip them with a solid grasp of best practices at the Parts Counter and a clear understanding of their daily impact on the dealership. They will also be exposed to an overview of basic strategies for effective Inventory Management and maintaining an efficient stockroom.

Man with tattoo in a hardware store aisle filled with mechanical parts.

Parts Operations

This course is designed for team members at any level within the Parts Department. It focuses on Inventory Management, Parts Storage and Retrieval, Inventory Accuracy, and Inventory Segmentation—providing the essential training needed to strengthen overall parts performance.

Smiling man in a navy polo shirt holding a clipboard in a workshop.

Department Management

Designed for Parts Managers and those aspiring to be a Parts Manager, this program covers essential topics such as Inventory Management, Parts Financials, Parts Department Metrics, Parts Operations, Parts Pricing, Partnering with the Service Department, and Managing Parts Talent through effective Parts Training.


Mechanic assisting a customer in an auto parts store.

Parts Promotion

This course is focused on growing your parts business through effective Inventory Management. It covers essential topics such as Counter Skills, Merchandising, and Parts Sales Representatives, as well as key aspects of Parts Operations, eCommerce, and Customer Database Management. Additionally, you will learn how to implement a cohesive Parts Marketing Plan while benefiting from comprehensive Parts Training.

A group of four coworkers having a discussion in a workshop or store.

Managing Parts at Multiple Locations

Focused on the best practices and unique challenges of managing multiple locations, this content delves into crucial aspects of Inventory Management. Topics include Network Inventory Planning, effective Inventory Distribution Models, and strategies for Balancing Inventory. Additionally, it addresses Options for Slow Moving Parts, emphasizes the importance of Parts Operations, highlights Talent Management, and outlines the process for creating a comprehensive Business Review.

Man working on a laptop while holding documents in a hardware store.

Advanced Inventory Management

This program is designed for experienced Parts Professionals who have completed the Parts Operations Course and are looking to deepen their expertise in Inventory Management as part of their ongoing Parts Training.

About Parts Academy Courses

Live Instructor Led

Live Instructor Led

Live Instructor Led

Our most popular format for Parts Training is our live, instructor-led online sessions. Dealers choose this option because it minimizes time away from the dealership while still delivering highly effective training in Inventory Management and Parts Operations.

In-Person

Live Instructor Led

Live Instructor Led

Whenever possible, we enjoy being in the room with our students during Parts Training sessions. We’re happy to come to your dealership and deliver on-site classes focused on Inventory Management and Parts Operations for your team.

Certification

Live Instructor Led

Standard or Custom

Every student receives training materials  before the class begins. Upon completion, students also receive a Certificate of Completion, recognizing their achievement and success in Parts Training.

Standard or Custom

Live Instructor Led

Standard or Custom

While we offer a variety of standard courses that cover all aspects of the Parts Department, we are glad to customize or create specific material for your team.

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Parts Academy

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